Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Special order items are not accepted for refunds unless preapproved by Angelo Precision Aircraft, LLC. Most manufacturers will require a restocking fee and this fee will be passed along back to the purchaser. Electronics that are opened will not be allowed to be returned.
Additional non-returnable items:
- Gift cards
- Downloadable software products
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer. Purchaser is required to make prior arrangements for returns prior to returning them.
There are certain situations where only partial refunds are granted:
- All special order products will require a restocking fee, which is the result of many manufactures requiring the restocking fee to be charged.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at admin@precisionaircraftservices.com.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at admin@precisionaircraftservices.com and send your item to: Angelo Precision Aircraft, LLC, 9134 Hangar Road, San Angelo, TX 76904.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you must send your product to: Angelo Precision Aircraft, LLC, 9134 Hangar Road, San Angelo, TX 76904.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, and must be prepaid shipping.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at admin@precisionaircraftservices.com for questions related to refunds and returns.
Work done by Angelo Precision Aircraft, LLC will be at the choice of the company on how repairs needed after service will be accomplished. It is the responsibility of the purchaser of the services contact Angelo Precision Aircraft, LLC if they have any issues. To be eligible, a local test flight is required after picking up the aircraft. The purpose of the test flight is to ensure the aircraft is safe for longer flights and that all items done are fully tested prior to additional flight time. Failure to perform a local test flight and allowing Angelo Precision Aircraft, LLC to inspect the work done after the flight will void any additional warranty claims. All discrepancies must be made available to the company after the test flight so that the company may address any issues of concern. Failure to allow the company to address the issues will result in no warranty claims being allowed in the future.
Any future warranty claims must me made to the company prior to any repairs being made. Emails are monitored during off duty times and this form of communication is invited for innating communication during after hours.
Product warranties will follow the warranty limits of the manufacture. Angelo Precision Aircraft, LLC will not be held accountable for any issues outside of their control.